The Guest Experience: Lessons from the Premier League
Friday, May 27, 2011 ~ 11:45am
How do we ensure our stadium guests have a great stadium experience first time, every time?
Barclays Premier League clubs have a long commitment to ensuring that fans have the best experience possible. The league's new partnership with VisitEngland’s ‘Quality Assured Stadium Scheme’ now provides benchmarking criteria to evaluate the 'fan experience'.
Learn all about this landmark initiative from Cathy Long, Head of Supporter Services, Premier League – only at Stadium Business Summit 2011 in Barcelona, 14-16 June 2011.
Let's build a better stadium business!
Update: (26th May) Our reserved hotel allocation has now been allocated. If you wish to stay at the Hesperia Tower headquarters hotel – and thereby maximise networking with all speakers, VIPs, sponsors – then you must BOOK TODAY to avoid disappointment!